Refund policy

 

Refund Policy

Any online or special orders may be canceled with no penalty as long as it has not been processed by the manufacturer or distributor. In the event that the order has been processed by the manufacturer or distributor the order cannot be canceled. If the order is refused, the customer will have to pay a 25% restocking fee. It is possible that items have been processed and the order has not yet been updated, so it will be necessary to have one of our team members check your order status before cancellation status is confirmed.

If a customer wants to cancel an in stock in store purchase that has not been picked up yet, the customer will be issued a store credit for the sale amount or if they choose can pay a 25% restocking fee and be refunded the balance on the item purchased.

Please contact us directly regarding any questions or issues at:

sales@TallahasseeDiscountFurniture.com

 

Because furniture orders are prepared specifically for pickup or delivery, we’re unable to accept returns once merchandise has been picked up or delivered. If an item is received damaged or defective, please contact us within 48 hours so we can work with you toward repair or replacement under our Damage Policy.